As a service company among service companies, Shiny Star is sternly dedicated to remain in the industry forefront, providing its customers with a consistent high level of service, with competitive pricing and total safety consciousness.
We will achieve this through our commitment to provide proper training of all employees that include job-site safety, product usage, customer retention and general job instruction through continuing organized classroom study, along with ongoing job performance evaluation in the classroom and at the job-site.
Our mission has been, and will always be to “give the customer more then they expect”. Shiny Star will continue to earn customer loyalty and is committed to job-site safety, professionalism, and dependability. This mission will be a daily benchmark and our determination to achieve these goals will only be exceeded, not by words, but by our actions.
If for any reason our performance falls short of the customer’s expectations, we will, without hesitation, provide that customer with 100% satisfaction. Service is synonymous with customer satisfaction. This business attitude will always guarantee success. Complete customer satisfaction is a solid investment.